INSURANCE PROTECTION & WARRANTY SERVICE FOR YOUR NFC & QR CODE PRODUCTS

WHEN TO FILE A CLAIM:

• WHEN YOUR DEVICE IS DAMAGED, LOST OR ANY REASON YOU WANT

REPLACEMENT & WARANTY SERVICE PACKAGE INCLUDES:

WHAT’S INCLUDED:

• 1 CLAIM WITHIN 2 YEARS FROM THE PURCHASE DATE
• 2 YEAR UNCONDTIAONAL REPLACEMENT OR EXCHANGE
• FREE SHIPPING VIA FIRST CLASS UNITED STATES POSTAL SERIVCE NOT TO EXCEED $5 USD IF SHIPPING EXCEEDS $5 THE CLIENT IS TO PAY THE DIFFERENCE. WE WILL EMAIL YOU AN INVOICE TO COVER ANY ADDITIONAL POSTAGE FEES NOT COVERED.

LIMITATIONS: 

• INSURANCE PACKAGE PER DEIVCE PER ORDER

HOW TO MAKE A CLAIM:

• EMAIL SUPPORT@MYCONTACTAPP.COM
• PUT “QR POP REPLACEMENT “ IN THE SUBJECT LINE
• INCLUDE YOUR FIRST AND LAST NAME AS IT APPEARS ON YOUR ACCOUNT
• INCLUDE A CLEAR PICTURE OF YOU’RE YOUR DEVICE QR CODE OR THE DOMAIN NAME AND SHORTNERLINK WORD ASSIGNED TO YOUR QR POP DEVICE

WHAT WE DO AFTER WE GET YOUR CLAIM:

• WE WILL EMAIL YOU WITHIN 1 BUSINESS DAY THAT YOUR CLAIM HAS BEEN RECEIVED.
• WE EILL DEACTIVATE YOUR DEVICE 
• WE WILL REMOVE YOUR QR POP FROM YOUR ACCOUNT AND DEACTIVATE IT
• WE WILL SHIP YOUR NEW QR POP
• WE WILL EMAIL YOU WHEN YOUR REPLACEMENT HAS BEEN SHIPPED AND ADDED TO YOUR ACCOUNT
• YOUR REPLACEMENT QR POP WILL HAVE THE SAME SETUP AS YOUR ORIGINAL QR POP
• YOU WILL RECEIVE THE SAME PRODUCT OR ONE OF SIMILAR VALUE & STYLE

TOTAL TIME WE REQUIRE TO COMPLETE YOUR CLAIM IS 1-3 BUSINESS DAYS

You will be sent a product  as close to your original purchase  based on availability.